Meet Mayva — for therapists, counsellors, and clinics
The front desk your
practice never had.
Meet Mayva — it answers your WhatsApp.
It answers client messages, books sessions, sends Meet links and reminders, drafts your session notes, and follows up on payments — while you stay present in the room.
Today
Your practice
Session — A.K. (in person)
ConfirmedSession — R.M. (online)
Meet link sentNew client — first session
Intake doneLunch — protected
No bookingsSession — S.P. (online)
Reminder sentMeanwhile, on WhatsApp
Mayva at the front desk
Hi, I got your number from a friend. Do you have any slots this week for counselling?
10:12
Hi! Dr. Sharma is in session right now. She has openings Thu 5 PM, Fri 11 AM, and Sat 10 AM — you can pick one here, and I’ll share a short intake form. 🌿
10:12 · Mayva
Done while you stayed in the room
You trained to hold sessions. Not to run a call centre.
Every therapist we spoke to described the same day: sessions back-to-back, and a phone that never stops.
Messages during sessions
New clients message while you are in session. By the time you reply at 6 PM, they have found someone who replied at 11 AM.
Scheduling ping-pong
“Does Thursday work?” “No, Friday?” — booking one session takes eleven messages. Rescheduling takes eleven more.
Notes pile up at midnight
Session notes matter — for continuity, for ethics, for you. But after seven sessions, writing them is the last thing you have energy for.
The awkward money chase
Following up on pending payments feels wrong in a therapeutic relationship. So it gets skipped — and adds up.
A receptionist would fix most of this — nine to six, six days a week. Mayva fixes all of it, around the clock.
What no front desk actually costs.
None of it shows up as a bill. It leaks out quietly, one unanswered message and one empty slot at a time. Here is the simple, honest math — assuming a session fee of ₹1,200–2,500.
The first-reply leak
A new client usually messages three therapists. The first reply almost always wins. If you can only reply after your sessions end, you are last — through no fault of your own.
4 missed inquiries / mo × your session fee × 3 sessions each
≈ ₹1.5L–3.5L / year
The no-show leak
Without reminders, 15–25% of booked sessions quietly don’t happen. Nobody cancels — the slot just sits empty, and so does the hour you kept for it.
5 no-shows / mo × your session fee
≈ ₹60k–1.5L / year
The unpaid-session leak
Asking a client to clear a pending payment feels wrong inside a therapeutic relationship. So the follow-up gets skipped — session after session.
2–3 unpaid sessions / mo × your session fee
≈ ₹30k–80k / year
The quiet-client leak
Some clients finish the intake form and never book. Others drift away after one missed session. Nobody follows up, so nobody comes back.
1 drifting client recovered / mo × their sessions
≈ ₹1.2L+ / year
Every practice is different — but for a full practice, the quiet leak often adds up to ₹4,00,000–7,00,000 a year.
None of this is a failing. Solo practitioners were never given a front desk — that’s the whole reason Mayva exists. Plugging even one of these leaks costs less than two sessions a month.
Eight things you never have to do again.
Organised by where they eat your day — the front desk, your sessions, the follow-ups, and the money.
AI receptionist on WhatsApp
Answers new inquiries in seconds — shares your fees and timings, sends the intake form, offers open slots. Anything urgent or emotional reaches you instantly, untouched by AI.
Self-serve booking page
Clients book from your live availability. Synced with Google Calendar both ways — double-booking is impossible, and your personal events stay private.
Meet links, automatically
Every online session gets a Google Meet link the moment it is booked — sent to the client, attached to the calendar event. No more copy-pasting links at 8:58 AM.
Session notes, dictated
Speak freely for two minutes after a session — Mayva drafts a structured note in SOAP or DAP format. You review, edit, and sign. Searchable forever, encrypted always.
Reminders that end no-shows
WhatsApp reminders 24 hours and 2 hours before every session, with one-tap confirmation. A prevented no-show pays for Mayva’s entire month.
Follow-up agent
Missed session? Overdue check-in? Client gone quiet after intake? Mayva drafts the outreach and shows it to you — you approve, it sends. Nothing goes out without your say.
Payment follow-ups
Razorpay links go out with every booking. Pending payments get polite, well-timed nudges — so you never have to have the awkward money conversation yourself.
Weekly practice digest
“43 messages handled, 12 sessions booked, 2 no-shows prevented, ₹12,000 recovered.” See your front desk work — every week, in one email.
A client messages. You’re in session. Watch.
Mayva handles logistics in seconds — and knows exactly when not to be an AI.
Front desk decision
New client inquiry
Replied in
9 sec
Intake form
Sent
Slots offered
3
What happened
“Hi! Dr. Sharma is in session right now. She has openings Thu 5 PM, Fri 11 AM, and Sat 10 AM. Meanwhile, here’s a short intake form so she can prepare for your first conversation.” — You see the summary when your session ends.
Speak for two minutes. Sign a finished note.
After each session, dictate what happened. Mayva structures it — you review and sign.
You say
Transcribed locally
Your voice never becomes someone else’s training data.
Your format
SOAP or DAP — whichever your practice uses.
Mayva drafts
Session note — DAP
Data: Improved sleep; breathing exercises practiced 2×; anxiety re: upcoming job change.
Assessment: Progress on sleep hygiene goals; situational anxiety responsive to cognitive reframing.
Plan: Journaling before bed; continue reframing work; next session Tuesday 6 PM (booked).
Encrypted
Searchable
You sign it
Everything a receptionist does. And plenty they can’t.
What you’d pay a receptionist in a metro city, versus what Mayva does.
One prevented no-show typically pays for the month.
Three steps. Then a calmer week.
We onboard every practice personally — you never figure it out alone.
Connect
Link your Google Calendar and your WhatsApp number. About ten minutes, and we do it with you on a call.
Share
Your Mayva booking link goes in your Instagram bio, your website, and your WhatsApp auto-reply. Clients start booking themselves.
Practice
Mayva runs the desk — you stay in the room. Each evening, review what it handled and approve any follow-ups.
A day with Mayva at the desk.
Every message answered, every session confirmed, every note drafted, every payment followed up — and a summary each evening so you know exactly what your front desk did.
Front desk feed
Tuesday, handled
New client on WhatsApp → intake form sent, 3 slots offered — no interruption
Session ends → note draft ready from your 2-minute dictation
Tomorrow’s clients → reminders + Google Meet links sent
Reschedule request → client rebooked to Tue 6 PM, Meet link updated
2 pending payments → polite Razorpay reminders sent
Day summary → 14 messages handled, 5 sessions booked, ₹8,000 recovered
Your clients trust you. Mayva is built to deserve that trust too.
Therapy runs on confidentiality. Every design decision in Mayva starts there — what is stored, who can see it, and what the AI is allowed to touch.
Encrypted at rest
Session notes and client conversations are encrypted. Nobody at Mayva reads them.
Crisis-aware by design
Urgent or safety-related messages bypass the AI entirely and reach you immediately.
Every action logged
A full audit trail of everything Mayva did, said, and sent — reviewable any time.
Never training data
Your clients’ information is never used to train AI models. Ever.
Built for the people who hold space for everyone else.
Therapists in private practice
Your entire front desk — intake, booking, reminders, notes, payments — for less than the cost of two sessions a month.
Counsellors & psychologists
Online or in-person, first sessions or long-term clients. Mayva keeps the logistics invisible.
Coaches
Career, relationship, and wellness coaches with session-based practices and the same scheduling chaos.
Clinics & institutes
A shared front desk across every practitioner, with admin dashboards, referral tracking, and compliance reporting.
WHY MAYVAWhere this comes from
Built with a practicing counsellor. Not for a pitch deck.
Mayva started with one working therapist describing her actual day: clients messaging mid-session, eleven-message scheduling threads, notes written at midnight, payments chased with apology. Every feature exists because a practitioner asked for it — and every release is tested inside a real practice before it reaches yours.
The goal isn’t automation for its own sake. It’s presence — you, fully in the room, while the logistics run themselves.
Less than two sessions a month.
Unlimited clients on every plan. No per-client charges, ever — your growth is yours.
Get organised
Essentials
billed ₹14,990/yr · 2 months free
The scheduling ping-pong ends. Bookings, reminders, and notes run themselves.
Start 14-day free trialGet a front desk
Practice
Most popularbilled ₹29,990/yr · 2 months free
Someone answers while you’re in session. The AI receptionist takes the desk.
Start 14-day free trialEverything in Essentials, plus:
Grow the practice
Concierge
billed ₹49,990/yr · 2 months free
The desk stops just answering and starts working on your practice.
Start 14-day free trialEverything in Practice, plus:
Run a centre
Clinic
One shared front desk across every practitioner in your clinic or institute.
Request a 14-day pilotBook a demoEverything in Concierge, for 2+ practitioners, plus:
Every plan starts with a 14-day free trial — no card required · Unlimited clients on every plan · Cancel anytime
What's new
Every release in order. See what shipped and what’s coming for your practice.
Security & confidentiality
How client data is stored, encrypted, and protected — in plain language.
Status
Live system status for Mayva and every connected service.
Stay in the room.
Mayva has the desk.
14-day free trial. Personal onboarding on a call. Unlimited clients from day one.
See pricingBuilt with practicing counsellors · Client data encrypted · You approve every action